Frequently asked questions

Please also note the information in the installation and registration instructions. If you have any other questions, please send an email to education@eplan.de.

1. Use and purchase of Eplan Education

No, the use of student licences in the school or university environment is not intended. For this purpose, we provide you with the Eplan Education for Classrooms version free of charge or for a small service fee.

This offers you a range of exclusive benefits, including

Training for the lecturer included
Help with the installation
Access to support via hotline and email
No time limit on the licence
Access to teaching materials

We provide lecturers with a range of free eLearning modules. You can use these to prepare and conduct lessons and examinations.  

We are also happy to provide you with a manual to help you integrate topics and exercises into your lessons in the best possible way. As an Eplan Education customer, you can simply download them.

Download teaching materials

2. Technical questions

Please go to Utilities > Master data > Synchronise system master data in the menu.
Confirm the query with [Yes].
You can select multiple sources at the top right.
Select the options one after the other, mark all displayed elements in the right-hand window (Ctrl+a) and transfer everything with the blue arrow to the left.
Repeat this for all available sources.
The master data (templates, forms, etc.) are then available to you.

Reinstall the "Eplan Client Service" (this may need to be uninstalled first via the Control Panel > "Programs and Functions").
You will find the setup in the downloaded installation data in the "Licence Client (x64)" directory.
Then check in Control Panel > Administration > Services whether the "Eplan Client Service" service is running.
Please also delete the old licence file located on the client in the folder "C:\Users\Public\EPLAN\Common" or move it out of the folder.
Afterwards, please carry out the activation of the Education again at startup.

Yes, if you want to exchange projects with each other, you must both use the same version.

This is necessary, for example, when you prepare an assignment and distribute it to your pupils or students. This also applies if you want to check or work on homework, exercises and final assignments.

Our software is always downward compatible. This means that a newer version can also be used to open projects that were created in an older version. However, when this project is opened, the project is converted to the new version and saved accordingly. Please note that a reverse conversion is then no longer possible.

3. Pupils and students

Yes, we provide the free Eplan Education for Students software for pupils and students, which can be downloaded here. You will need to register with us during the installation process.

For support, we offer video instructions and installation instructions in PDF formatopens in a new tab here.

Yes, we offer Eplan certification for pupils and students or arrange this with an independent certification partner.

Students from vocational and technical schools, etc. can take the Eplan Certified Technician (ECT) exam, students from universities can take the Eplan Certified Student (ECS) exam.

As a lecturer, you first take the exam yourself. Upon successful completion, you will be authorised to conduct the practical final examination for your pupils or students yourself.

If you are interested in our certification programme, please get in touch with us using our contact form.

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Frequently asked questions

1. Use and purchase of Eplan Education

I would like to use Eplan software for teaching and training purposes. To what extent is this possible?

I am interested in using Eplan Education. What do I need to do?

Can Eplan Education student licences also be installed on a company or school computer?

Can I download and use a student licence as a teacher?

Are there training courses for teachers or lecturers?

Where can I find teaching materials?

Who can help me with the installation?

Who can I contact if I have problems with the software?

2. Technical questions

Can projects created with Eplan Education be opened with Eplan Professional (e.g. Eplan Electric P8)?

How can Eplan Education users access the Eplan Data Portal?

My installation is missing the master data (templates, symbols...)

The error message "Class not registered" appears at startup

Do my pupils or students have to use the same version of the Eplan Education software as in the classroom?

3. Pupils and students

Can my pupils or students continue to work on their projects at home?

Is Eplan Education for Classrooms compatible with Eplan Education for Students?

My pupils or students are having problems registering. How can I help them?

Is it possible to offer my students or pupils Eplan certification?